However, if you do choose to enable the two factor authenticator again, make sure to backup your 2FA codes, so you don’t have to go through this again. If all of your information is correct and matching, they should get back to you within a couple of days to confirm that they have disabled your Nintendo Authenticator, and that you’re free to log into it with just your username and password. They’ll get back to you via the email you specified in the form above, so make sure to keep an eye on it, as well as on its Spam folder, as sometimes important emails can end up there. Once that’s done, make sure to click on the “Continue” button underneath the form, and your message will be sent to Nintendo. Open that database file using software move to database structure select ID file then move to browse data at right site tab, voila you get your id and even backup code (16 digits) Share. enter and confirm your email address (ideally it should be the same address you have used for your Nintendo account) Now open that downloaded software DB BROWSER FOR SQLITE.describe your issue, specifically the fact that you’d like to have your Nintendo Authenticator removed, and that you’ve lost your 2FA backup codes.fill in your console serial number (for Switch, you can find it on the bottom side of the console).write your Nintendo Account Sign-In ID (you can also find it on your Nintendo Switch console, as most likely your account is still logged in), as well as your nickname/username if possible, just in case you’re unsure of your ID.Source: Now, you’ll be finally directed to the Contact Nintendo Support form, which you’ll need to fill in as such: The first thing that you must do in this situation is to get on the Nintendo Support website here, then choose “Europe” as your region of residence and click on “ Continue as guest“.įor North and South American countries, you might be able to have this resolved over live chat on this particular Support page here. You might still be logged into your Nintendo Switch console however, that’s not going to help disable the Nintendo Authenticator, but can help you gather some important info. How to Remove your Nintendo Authenticator without the 2FA Backup CodesĪs we’ve already established, if you’re in this unfortunate situation, you are no longer able to log into your Nintendo account from a browser. With that in mind, and assuming you’ve completely lost your backup codes and are unable to log into your Nintendo account, let’s see how you can remove your Nintendo Authenticator. Generating a new set of backup codes will disable any previous sets.Now, if you somehow stumbled upon this article without experiencing any issues with removing your Nintendo Authenticator codes, do yourself a favor and ensure you’ve saved your backup codes by logging into your Nintendo account (on their website), then saving them from the 2-step verification settings page! Save your new backup codes to a safe place.Under Two-step authentication select Replace next to Backup Codes.You can generate a new set if you've misplaced or run out of backup codes. Select Use one of your account's backup codes. Enter the code and follow the on-screen prompts.When asked to verify, select Use one of your account's backup codes.If you've lost access to your authenticator app, use a backup code to log in. Disabling then enabling a new authenticator app will also generate a new set of backup codes.A set of replacement codes can be generated as long as you already have access to your account.Entering a backup code will bypass the two-step authentication and give full access to your account, so store your codes securely and don't share them with anyone.Backup codes are only available if security codes via authenticator is enabled.Jagex cannot remove two-step authentication or issue new backup codes. Also, go to the Account security page, navigate to More security. Identify the old phone from the Devices page, click on the device’s menu, and then Unlink this phone. If you lose access to your backup codes, we're unable to remove two-step authentication and you will have to create a new account. After logging in, go to Microsoft’s account page and navigate to the devices section to manage the devices connected to your account. If you can't remember where you saved these codes try searching your device for "Jagex - Backup Codes.txt". These codes are meant to temporarily log in to change account settings without compromising your account's security. ![]() When setting up two-step authentication via an authenticator app you'll be asked to save a set of 10 backup codes in case you lose access to your authenticator device. Issues with two-step authentication? Use your backup codes to temporarily regain access to your account.
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